Returns & Exchanges Policy
At HealthLabs Pharm, we want you to be completely satisfied with your fashion purchases. If your items do not meet your expectations, you may return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
- 2.Prepare the Package
Place the unworn items with original tags still attached into the original packaging to ensure they remain protected during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.